Customers’ reviews can help you stand out and increase your online presence.(followers on facebook) Facebook recommendations, which can be hard to find on Facebook, can help your page reach new audiences, convert them into customers, and increase likes and shares.Facebook recommendations are the rebranded versions of Facebook reviews.Click Here 

Facebook used to allow users to review businesses by rating them on their company pages or at the location. Recommendations are now limited to text-based feedback. However, no matter what you call them, they can hugely impact your online reputation.

How do you ask Facebook for recommendations? How do you keep them coming back? These questions and valuable tips will be answered in this article.

How Facebook Recommendations are Key to Local Business

Facebook has over 2.9 billion active users. What your customers think can make or break a business. Every member has the opportunity to give feedback about the business, including their likes and dislikes.

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Facebook Demographics 2022

Every customer’s input is saved and displayed on your Facebook business page, so others can see what they think about your business.

Instead of the 5-star review, customers have two choices – Recommendation or Not Recommendation. They can then add pictures and tags to their reviews and additional feedback.

Facebook still awards stars to businesses based on reviews, although customers might recommend or not recommend a business. The screenshot below shows this.

Where are the Facebook recommendations?

77% of customers read reviews online when searching for local businesses. Facebook recommendations can help you build trust and impress your customers.

Review signals are also a ranking factor in local search. You can improve your online visibility by earning Facebook recommendations.

2022 Local Search Ranking Factors

What Are the Recommendations on Facebook?

Facebook’s algorithm is subject to change at any moment. It is one of the most complex algorithms on the Internet. It involves many moving parts and many factors. If you have already allowed reviews to be posted on your business page, the recommendation system will automatically be set up following the evolution of the existing system.

If you don’t have recommendations, you might miss out on the many benefits. Consider that 79% of potential customers trust recommendations from online reviews more than personal recommendations.

Follow these five simple steps to locate and establish recommendations:

• Click the “Settings” button on Facebook.
• Click “Edit Page.”
• Turn on the “Use default Tabs” option in the tab “Tabs.”
• Add the reviews tab.

Your customers now have the option to leave recommendations for your business on your page. For fear of negative feedback, some business owners might not allow recommendations. The benefits of having a recommendation section outweigh any potential negative feedback. Negative reviews can make your business look more natural, especially if you leave positive responses promising to improve customer service.

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How do you ask for Facebook recommendations?

It’s easy to find recommendations on Facebook – you need to ask. Sometimes people need to be reminded to leave reviews. It is important to be subtle in your request. Avoid being pushy or intrusive.

If you have too many review requests and are short on time, an automated review request campaign may be a good option. No matter what medium you use to request a review, SMS, or email, your questions should be as natural as possible.

Solid feedback is key to marketing strategies that work, as you know. Here’s how you can ask for Facebook recommendations:

#1 – Send direct review requests via email or text.

A recommendation on Facebook costs customers a little more time and effort. It would be helpful if they could make the process simpler.

You can send them a message or email after completing the service. It will be easier for them to leave a recommendation.

It can take time to manually send review requests if you have hundreds of Facebook pages managed from different locations. Automated tools can automate the review request process, increase your review volume and allow you to concentrate on other tasks.Read more

#2 – Send review requests on the same day as the sale

It is best to request feedback immediately after you have provided the service. Their thoughts, feelings, and memories regarding your business are fresh at that point and can be used to make detailed recommendations.

Don’t delay! Instead, get recommendations as soon as you can.

Your messages by text or mail should sound professional and polite. Keep your messages short and to the point.

Thank your customers for their loyalty. Next, ask your customers for a recommendation via Facebook and refer them to the Facebook profile page embedded within your message.

 

#3 – Get your clients to check in on Facebook

People can check in to Facebook and “announce” where they are at any time.

Facebook reminds customers who check in to your page to leave reviews.

You can also encourage customers to use Facebook to get irresistible deals and other bonuses/gifts.buying followers on facebook

#4 – Add a Facebook link to your website

Your webpage can be used to get recommendations from Facebook. You can also add a call to action to encourage your audience to visit your site. Add a Facebook link to your business page. It will make drawing more attention to your “recommendation activities” easy.

#5 – Reply To Your Facebook Recommendations

It is always a nice gesture to reply to customer recommendations. This shows that the business cares about its customers and their needs. Around 22% of customers said they wouldn’t use a business that doesn’t reply to reviews.

Customers need to see that you are willing to work hard to build your business. Reply to any recommendations, good or not.

Thank you for the positive feedback. If the customer leaves a negative review, apologize and take responsibility.

How can you respond to Facebook recommendations? Select the Facebook recommendation you wish to respond to under the Customer Activity. Click Manage, then select Reply.

#6 – Request Recommendation from a Group

Individual clients are not the only way to get recommendations on Facebook. Groups and communities within your industry can help you make more. You can increase the number of people who visit your business page by making Facebook groups more visible to your customers.

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