WHatsApp is one of the most popular instant messaging apps in the world. With billions of users using the app every day, WhatsApp keeps pressing new features and updates to keep things interesting. Currently the company is reportedly working on a lot of new things related to usability, WhatsApp’s Top 5 Privacy. WhatsApp recently introduced the WhatsApp web custom stickers tool, which is reportedly coming to mobile and desktop apps soon. Let’s take a look at all the upcoming features in the instant messaging app run by Facebook (now Meta). WhatsApp Is Getting 5 New Features Soon in 2022
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1. TIME-TIME TO DELET MESSAGES
Recently, WhatsApp reportedly changed the time limit for users to delete their messages. Currently, WhatsApp allows you to delete messages in up to 1 hour, 8 minutes and 16 seconds. Now, the company has been seen checking the time limit of 7 days and 8 minutes. Earlier, it was reported that WhatsApp was removing the message limit, but that seems to have changed, according to recent developments. WhatsApp Is Getting 5 New Features Soon in 2022
WhatsApp will also soon allow users to adjust the playback speed of audio messages or voice notes. According to the latest findings from WhatsApp tracker WABetaInfo, users will be able to increase playback speed by 2x in voice notes. However, users will not be able to slow down playback, and the same option is not available with voice notes.
3. LAST VISION ARRANGEMENT, PROFESSIONAL PICTURE
The Meta instant messaging app also explores a feature that will allow users to hide their Visualization, profile picture, and status in certain contacts. This feature is being tested in beta versions for both Android and iOS. WhatsApp currently offers users three options – to Display their Status, Profile Image, and Last Visibility to “Everyone,” “Nobody,” and “Contact Me.” A WABetaInfo report says WhatsApp will add a new option. “My Contacts … Outside,” will also allow users to choose from whom they can hide their last status and profile picture.
4. PHOTO EDITOR
WhatsApp also brings in-app photo editor to its app, starting with WhatsApp Web. The company officially announced the feature earlier this month, saying it was working to bring a photo editor to the WhatsApp web. With the new feature, users will be able to add stickers and text or crop and rotate their photos on any WhatsApp screen. WhatsApp: 5 privacy features in 2022
5. MOBILE APP Sticker Maker
After the company introduced the new WhatsApp web sticker maker, there are now reports of similar mobile apps coming up. Currently, WhatsApp only allows users to send stickers using pre-loaded stickers or third-party stickers. However, a recent report on 91Mobiles suggests that the company may allow iOS and Android users to create their own stickers soon.
Message Setting
Messages when you are away are like greeting messages. They send a custom message to people who are trying to connect the company after your working hours. You can write a custom message or send your working hours. You can set them to run at a selected time.
Steps to set up a message of absence: Settings> Business settings> Message of absence> “Open remote message”.
You can also edit your absence message here and schedule when you want to send this message. You can choose to Always Post, Custom Schedule, or after your working hours.
Label Contacts
Businesses can sort their contacts and classify them with labels for easy access. This way, you can easily search for contacts and keep them organized and organized.
Steps to add a label to a new contact: Click the menu button on the client chat page> select label and save.
Steps to add a new label: Click the menu button on the client chat page> click “New Label”> click Save.
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Catalogs allow your company to showcase your products so people can easily browse and explore products they like and would like to buy. With catalogs, you do not need to post everything, price, and description individually as you used to do before. Now everything is easily collected on your WhatsApp page, and you do not need to redirect your customers to the website or elsewhere.
For each item in your catalog, you can add information, including price, description, and product code. This is much easier for your customers than asking you about each item separately or from WhatsApp to website.
How can people connect with my business on WhatsApp?
There are 5 ways to do this:
1. Ask for helpful information.
If a customer needs a travel confirmation or boarding pass, they can provide you with their mobile number on your website, in your app, or in your store to send you this customer information on WhatsApp.
2. Start a conversation.
The customer may see a click button to chat on a website or Facebook ad to immediately send a message to your business.
3. QR codes.
Customers can send you a message on WhatsApp by scanning the QR code for your business account. You can customize the pre-completed message, and your unique QR code will not expire unless you reset it or delete your WhatsApp Business account.
Watch this video to learn how to use QR code in WhatsApp Business:
Catalogs allow your company to showcase your products so people can easily browse and explore products they like and would like to buy. With catalogs, you do not need to post everything, price, and description individually as you used to do before. Now everything is easily collected on your WhatsApp page, and you do not need to redirect your customers to the website or elsewhere.
For each item in your catalog, you can add information, including price, description, and product code. This is much easier for your customers than asking you about each item separately or from WhatsApp to website.
How to create a catalog?
Creating a catalog with the WhatsApp Business app takes just a few simple steps. Watch this video to get started:
8. Collaborative Business Messages
This type of message allows you to include interactive and attractive buttons in your messages. These buttons can be up to 2 types:
– CTA: by clicking this button, the user will be redirected to a specific web page or call
– Quick response: allows users to respond to pre-defined options without typing the answer manually
Functional buttons are great for smooth customer journey and customer experience (CX) as a whole. First of all, it is very understandable for your users what they should do. For example, consider the following:
WhatsApp chatbot
It may be confusing to the user.
Should he answer with a number? Or type “Make an order”? And if the user types in something else, the bot will not understand, and someone can stop the conversation.
Second, using quick responses is very appealing and quick for the client. You click on the correct answer and then go to the next question. No typing = less effort = better customer experience.
WhatsApp chatbot # 2
Finally, by using CTA buttons, users can easily transfer between platforms.
Suppose someone wants to book a phone call with your company.
Previously, he had to copy the link, then go to the browser and paste the link. And now, you only need to click the right button, and the bot will redirect you to your destination.
WhatsApp chatbot # 3
Therefore, interactive buttons in messages are simple, fast, understandable, and suitable for your clients. They build a smoother ride and a better CX, which will lead to higher levels of engagement with your company.
