The world has witnessed exponential growth in average usage of the internet for common users. Today the internet is widely used for widespread purposes leaving behind the era when its primary function was to carry out browsing. Even many internet service providers such as CenturyLink have sensed the current trends of internet usage. And thereby are offering internet services capable to support 4K videos streaming, online gaming, virtual meetings, and other data-intensive online activities.
In addition, the need for having a strong security setup for smart technologies is burgeoning to stay safe while working over the internet. Consequently, this situation outdated the traditional cable and DSL internet services. Now the customer wants the fastest internet connection that works at the speed of light therefore the fiber internet is emerging as the ideal solution.

Fiber-Optic Internet Connection

Fiber-optic internet connection is offering the fastest internet speed that delivers symmetrical download and upload speeds, freedom from the data limit, and a low latency rate and is available at a tempting offer. However, all the plans available in the market are not equally crafted or offer the same excellence of services.
Consider yourself lucky for living in the era where fiber broadband service is accessible to almost everyone. Albeit still there are some areas where these internet connections are not available. But you need to do little research work for finding the right provider for you. Customer reviews for the fiber broadband service these providers are offering will also help you in evaluating the performance of their services.

CenturyLink Fiber Internet

Fortunately, if you are currently residing in the area that comes within this internet service provider’s service coverage, half of your problem is solved. Why? Because the ISP is known for providing amazing fiber-optic internet service across different states and cities of the country and has set the benchmark of excellent service performance in those locations.
If you are opting to subscribe to CenturyLink fiber internet service, you should go through every single detail of what the ISP holds to offer you for this internet connection type. For your convenience, we have come up with this blog, featuring all aspects you need to have an in-depth review of the ISP. You will find information including CenturyLink Internet Deals, plans, offers, availability of service, comparison with other ISPs in the market, and its pros and cons.
So without further ado, let’s get right into the topic!

Everything You Should Know about CenturyLink Fiber Internet

• Areas Where CenturyLink Internet Services are Available

The ISP is the giant internet service provider in the United States of America. Leading the telecom and internet industry CenturyLink has expanded its service coverage over 37 out of 50 states of the country leading to a massive footprint for it across the USA. Undoubtedly, the figure is quite different when we talk about fiber internet service.
Since we know that for expanding the network for fiber internet service, the ISP needs to have massive yet state-of-the-art infrastructure that requires immense investment. Especially if the ISP tries to make every household in its service coverage area able to access fiber internet service, it requires significant investment which is hard to arrange.
That’s why the fiber internet services from the house of CenturyLink are available just in 19 markets. However, these markets are covering localities that are densely populated. Wondering which markets these can be in? Worry not, we have also added an answer to this query so keep scrolling!
You can access CenturyLink fiber-optic internet services in localities including Phoenix, Arizona, Tucson, Arizona, Boulder, Colorado, Denver, Colorado, Fort Myers/Cape Coral, Florida, Ocala/The Villages, Florida, Orlando, Florida, Idaho Falls/Pocatello, Idaho, Minneapolis/St. Paul, Minnesota, Columbia/Jefferson City, Missouri, Springfield, Missouri, Omaha, Nebraska, Las Vegas, Nevada, Portland, Oregon, Salt Lake City, Utah, Seattle-Tacoma, Washington, Spokane, Washington, La Crosse, Wisconsin and Platteville, Wisconsin.
Hopefully, you have found your area in this list. However, if you haven’t, then worry not you can go for the Zip Code research or contact the customer support services of CenturyLink to learn whether or not the ISP offers fiber internet service in your locality.

• CenturyLink Customer Support Service

A responsive, empathetic, active, supportive, passionate, and well-trained customer support team is the indicator of the astounding internet service. Unfortunately, the telecom and internet industry of the United States lacks such customer services and many ISPs are not making customer services their top priority.
ACSI (American Customer Satisfaction Index) has rated CenturyLink as 63/100 in 2020. Although this score is not so good, the ISP has worked hard to attain this position. But still, it is lower than the industry average which is 65/100. AT&T is the internet service provider that scored 71/100 which is the highest in the industry.
The ISP does not put customers into trouble and tries to resolve customers’ queries at the earliest. However, we would like to advise you to send them an email instead of a telephone call for communicating your concerns. Similarly, social media platforms and live chats are also good options to get prompt support from the provider because it ensures you lodge every query in written format which is quite imperative.
You can also reach out to the manager for acquiring support to resolve any persisting issue. Be vocal about yourself and speak up for your problems so you can get better solutions for your concerns.

• CenturyLink Fiber Internet Service and its Competition in the US Market

We have compared the fiber internet services of CenturyLink with another key internet service provider from the industry known as AT&T fiber for you. The fiber internet plans available at each provider are presented below along with different specifications that give you a quick overview of what you will get at both platforms.
Provider – AT&T Fiber
Speeds Offered – 300 & 500 Mbps, 1 GIG & 2 GIG (Up to)
Contract Required – No
Data Caps – None
Provider – CenturyLink Fiber Internet
Speeds Offered – 940 Mbps
Contract Required – No
Data Caps – None
Now you have a clear view of what the ISP is offering in its fiber internet service compared to its competitor. We know that for its internet services there is a broad range of CenturyLink Internet Plans but sadly, the other provider holds a variety of fiber internet plans that are available at different price tags.
However, the final choice widely depends on the availability of services the provider is offering in your area. So, make sure you double-check the availability of fiber internet service from your desired provider in your locality before rushing to sign up for any of its plans.

• Comparison between Hybrid Fiber-Coaxial and CenturyLink Fiber Internet Services

As we have seen that the ISP is losing competition when it comes to variety for fiber internet. You can avail of just one plan for the fiber internet category. But the speed it is offering in this internet plan is less than none. However, it is a fact that not every single household needs 940 Mbps internet speed therefore the gig plan is not so attractive for them.
Moreover, the 200 Mbps fiber internet plan from the house of CenturyLink has coverage for limited areas. That’s the reason you cannot access this plan in various localities where the internet service provider is currently offering its fiber internet service.
Furthermore, a household with a small area and family have a couple of online activities such as streaming 4K content and online gaming but for them, the 940 Mbps internet speed is nothing but overkill. Plenty of options are out there that will offer them the fastest internet speed and low ping rate internet connection without spending the huge monthly fee of a gig plan.
HFC or Hybrid Fiber-Coaxial is one kind of such solution. It delivers greater speed internet connection same as fiber internet and has widespread coverage reaching out to maximum areas in the country. Interestingly, the HFS internet plans are low in price which meets the affordability criteria of a larger proportion of customers market.
To support our argument, we have provided a thorough comparison between CenturyLink fiber internet, Spectrum Internet, and Xfinity internet. These two competitors are offering Hybrid Fiber-Coaxial services to their subscribers. So let’s check out how these two are competing with CenturyLink.
Provider – Xfinity Internet
Speeds Offered – 1200 Mbps (up to)
Contract Required – Yes
Data Caps – 1.2 TB
Provider – CenturyLink Fiber Internet
Speeds Offered – 940 Mbps
Contract Required – No
Data Caps – None
Provider – Spectrum Internet
Speeds Offered – 1000 Mbps (up to)
Contract Required – Yes
Data Caps – None

Final Thoughts

It is imperative to get the right fiber internet plan for your home or office. However, the process is very hard and requires immense effort in the shape of in-depth research and comparison between other providers available in your area. From accessibility to its price, features, benefits, and a variety of plans, you need to look for various things while exploring each option available in your area.
Hopefully, this blog will help to get a clear overview of CenturyLink fiber internet so you can decide wisely.